Initialising your smartcard security medium

Explanation

If you are using a smartcard as the login type or security medium, you have to insert the smartcard into the card reader during the initialisation. The application asks you to enter a PIN. A wizard guides you through the steps required for this task.

A signature plug-in is required to access your smartcard and must be installed on your computer. The installation of the plug-in is explained in the following instructions.

If you have an initial smartcard, the signature plug-in prompts you during the initialisation to enter a PIN. Follow the instructions of the plug-in.

Prerequisite

Your user ID is authorised for the login type with a smartcard or for the login type via single sign-on with a smartcard as security medium.

The card reader is configured on your computer and ready for operation.

You know the PIN for your smartcard or you have the PIN letter.

If you are using Chrome or Firefox as browser:

To operate the application in Chrome or Firefox, you must install the web extension, i.e. the programme part executed directly in the browser. The web extension is not included in the installation file for security reasons. The installation of the web extension is explained in the following instructions. The application will guide you through the installation with information texts.

Procedure

On the initialisation page of the application, click on Open wizard.

A mask opens with information on how to proceed.

Click on Start wizard.

Select the radio button Smartcard.

Only if the signature plug-in is not yet installed on your computer: click on the corresponding link (Windows, Linux or OS X) to install the signature plug-in for your operating system.

a)	Save the plug-in in your download directory.
b)	Open a file explorer.
c)	Navigate to the download directory.
d)	Unpack the ZIP archive TRAVIC-Sign-3.<x.x.x>-<operating system>.zip.
e)	Execute the file TRAVIC-Sign-3.<x.x.x>-Installer.exe via double-click.
f)	The installation wizard asks you to close all browser windows.
g)	Log out from the application.
h)	After completing the installation, check if the signature plug-in is active for all your browsers. Note: Some browsers automatically deactivate newly installed plug-ins. In that case, you have to manually activate the plug-in in the add-on settings of your browser (see the following steps).
i)	Log in to the application again.

An input error counter is active for incorrectly entered PINs. The operator of your application defines how many times you may enter an incorrect PIN. If the permitted number of incorrect PIN entries is reached, your user ID will be locked. To have your user ID unlocked, contact your advisor or your administrator.

As long as the maximum number of failed attempts is not reached, the input error counter is reset to zero once you enter the correct PIN.

If you are using Chrome as browser: install the web extension.

a)	Click on Open Chrome Web Store.
b)	Click on Add to Chrome in the web store.
c)	To activate the extension, refresh the application page in the browser.

If you are using Firefox as browser: install the add-on for Firefox.

The operator of your application can provide the add-on as *Firefox*.xpi file or as a ZIP archive containing a *Firefox*.xpi file.

a)	Open the file Firefox.xpi with Firefox or add the file via the add-on management of Firefox.
b)	Confirm the confirmation prompt of your browser.
c)	To activate the extension, refresh the application page.

For all other browsers:

a)	Click on Install add-on.
b)	Click on Add to Chrome in the web store.
c)	To activate the extension, refresh the application page in the browser.

Click on Next step.

In the next mask, click on Set up security medium.

A pop-up window of the plug-in opens.

10.

Insert the smartcard with which you authenticate yourself in the login into your card reader.

11.

To send the public keys of your smartcard to the financial institution, click on Sign.

12.

Enter your PIN via the card reader.

The mask is displayed for when the reading device has a keypad (at least card reader class 2).

If you are using a class 1 card reader, enter the PIN via your computer keyboard and click on Continue.


	The confirmation mask of the application opens.

13.

Click on Next step.


	The initialisation of your security medium smartcard is completed.

14.

Click on Go to application.

If the authentication is successful, you are taken to the start page of the application.

The browser window now contains the functions of the application that you are authorised to use.

In the next step, you initialise your bank access (see section Initialising a bank access).